What Energy Ombudsman say about themselves
“The Energy Ombudsman provide a free and impartial service that aims to resolve disputes between consumers and suppliers in the energy sector.”
Energy Ombudsman Limited
- Incorporated
- 6 April 2022 (4 years)
- Previously known as
- Ose Limited (until 4 October 2022)
- Industry
- Other professional, scientific and technical activities n.e.c. (74909)
- Controlled by
- Accounts type
- Full
- Region
- North West
- Address
- 3300 Daresbury ParkDaresburyWarringtonWA4 4HS
Website & contact details
- Website
Filing status
- Accounts due
- 30 September 2027
- Last accounts
- 31 December 2025
- Conf. stmt due
- 19 April 2027
- Last conf. stmt
- 5 April 2026
Charges
- Total
- 1
- Outstanding
- 1
- Part satisfied
- 0
- Satisfied
- 0
Officers 2 active
Officer details are public data from the Companies House register.
Director · Appointed 25 February 2026
British
Born March 1987 (39)
Director · Appointed 23 February 2026
British
Born June 1985 (41)
Officer history (8 former)
25 February 2026
23 February 2026
23 February 2026
Resigned Palmer, Simon Anthony as Director
28 November 2023
1 February 2023
Resigned Landers, Brian James as Director
1 February 2023
1 February 2023
1 February 2023
1 February 2023
1 February 2023
6 April 2022
6 April 2022
Appointed Landers, Brian James as Director
6 April 2022
6 April 2022
6 April 2022
6 April 2022
6 April 2022
Appointed Palmer, Simon Anthony as Director
6 April 2022
Ownership 1 active
People and entities with significant control, from the Companies House PSC register
Corporate entity · Notified 6 April 2022
Holds 75–100% of voting rights
Company Limited By Guarantee
Reg. no. 04351294
Group structure 7 companies
Ownership group derived from the Companies House PSC register
Communications Ombudsman Limited Holds 75–100% of voting rights
Energy Ombudsman Limited This company Holds 75–100% of voting rights
Flexible Resolution Services Limited Owns 75–100% of shares
Lumin Tech Limited Owns 75–100% of shares
Online Responsibility Network Limited Holds 75–100% of voting rights
Tag Support Services Limited Owns 75–100% of shares
Financials
Figures from 2023 accounts. Newer accounts, made up to 31 December 2025, are filed but not read yet. See them on Companies House
- Cash
- £3,462,277
- Employees
- 268
- Current Ratio
- 1.7x
Trend
Employees
Balance sheet detail
| 2023 | 2022 | |
|---|---|---|
| Current Assets | £17,024,543 | |
| Debtors | £13,562,266 | £141,593 |
| Cash | £3,462,277 | |
| Creditors (< 1 year) | £10,150,419 | £141,593 |
| Net Current Assets | £6,874,124 | £0 |
| Shareholder Funds | £6,874,124 |
Filings 24
| Date | Description | Made Up To | Pages | |
|---|---|---|---|---|
| 18 September 2026 | Full accounts | 31 December 2025 | — | |
| 6 May 2026 | Change of details for a person with significant control | |||
| 16 April 2026 | Confirmation statement with no updates | 5 April 2026 | ||
| 10 March 2026 | Appointment of a director | |||
| 27 February 2026 | Termination of appointment of a director |
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