Website & contact details
- Group website
- The site of this company’s group or brand.
Clearanswer Call Centres Limited
- Incorporated
- 1 October 2002 (24 years)
- Industry
- Activities of call centres (82200) Other business support service activities n.e.c. (82990)
- Directors
- Lorraine DunkCarolyn Jane MarstonJean Elizabeth Davies
- Controlled by
- Philip MarstonStephen Martin Dunk
- Accounts type
- Group
- Region
- East of England
- Address
- 162-164 High StreetRayleighSS6 7BS
Filing status
- Accounts due
- 31 July 2027
- Last accounts
- 31 October 2025
- Conf. stmt due
- 15 October 2027
- Last conf. stmt
- 1 October 2026
Charges
- Total
- 2
- Outstanding
- 1
- Part satisfied
- 0
- Satisfied
- 1
Officers 6 active
Officer details are public data from the Companies House register.
Dunk, Lorraine
Director · Appointed 1 March 2012
British
Born November 1958
Marston, Carolyn Jane
Director · Appointed 1 March 2012
British
Born July 1969 (57)
Davies, Jean Elizabeth
Director · Appointed 6 July 2006
British
Born December 1955 (70)
Secretary · Appointed 1 October 2002
British
Director · Appointed 1 October 2002
British
Born November 1955
Director · Appointed 1 October 2002
British
Born November 1964
Officer history (2 former)
1 March 2012
Appointed Dunk, Lorraine as Director
1 March 2012
Appointed Marston, Carolyn Jane as Director
6 July 2006
Appointed Davies, Jean Elizabeth as Director
1 October 2002
1 October 2002
1 October 2002
1 October 2002
1 October 2002
1 October 2002
1 October 2002
Ownership 2 active
People and entities with significant control, from the Companies House PSC register
Philip Marston
Individual · Notified 1 December 2019
Has significant influence or control
British
Born November 1964
British
Born November 1955
Holdings 1
Companies where Clearanswer Call Centres Limited is registered as a person with significant control
Owns 75–100% of shares
Active
Financials
Balance sheet as at 31 October 2025 · group accounts
- Net Assets
- £4,403,352
- Cash
- £582,918
- Profit
- £927,010
- Employees
- 926
- Debt Ratio
- 42%
- Current Ratio
- 2.1x
- Return on Equity
- 21%
Trend
Net Assets
Balance sheet detail
| 2025 | 2024 | 2023 | 2022 | 2021 | 2020 | 2019 | |
|---|---|---|---|---|---|---|---|
| Fixed Assets | £1,209,516 | £699,116 | £200,946 | £214,232 | £293,151 | £367,556 | £300,224 |
| Current Assets | £6,404,405 | £8,302,926 | £6,469,165 | £6,693,950 | £6,535,293 | £6,900,507 | £6,134,860 |
| Debtors | £5,821,487 | £8,097,407 | £6,257,033 | £6,569,507 | £6,181,154 | £5,344,702 | £5,479,662 |
| Cash | £582,918 | £205,519 | £212,132 | £124,443 | £354,139 | £1,555,805 | £655,198 |
| Creditors (< 1 year) | £2,989,181 | £4,243,113 | £3,539,844 | £4,178,477 | £1,698,025 | £2,083,923 | £1,995,858 |
| Creditors (> 1 year) | £0 | £14,549 | £43,647 | ||||
| Net Current Assets | £3,415,224 | £4,059,813 | £2,929,321 | £2,515,473 | £4,837,268 | £4,816,584 | £4,139,002 |
| Net Assets | £4,403,352 | £4,637,894 | £5,130,419 | £5,142,144 | £4,380,466 | ||
| Shareholder Funds | £4,403,352 | £4,637,894 | £3,130,267 | £2,729,705 | £5,130,419 | £5,142,144 | £4,380,466 |
| Turnover | £25,021,268 | £18,877,784 | £15,433,464 | £18,026,538 | £16,638,982 | £15,463,129 | |
| Cost of Sales | £18,590,186 | £14,499,736 | £13,263,938 | £13,478,397 | £11,885,786 | £9,802,293 | |
| Gross Profit | £6,431,082 | £4,378,048 | £2,169,526 | £4,548,141 | £4,753,196 | £5,660,836 | |
| Admin Expenses | £2,816,265 | £2,307,978 | £2,313,002 | £1,804,957 | £1,605,494 | £4,124,315 | |
| Staff Costs | £18,741,665 | £14,681,457 | £13,482,905 | £13,428,315 | £11,681,308 | £9,635,065 | |
| Operating Profit | £3,673,619 | £2,075,626 | (£141,016) | £2,743,184 | £3,834,832 | £1,536,521 | |
| Profit Before Tax | £3,650,380 | £2,043,692 | (£173,965) | £2,463,065 | £3,830,313 | £1,533,681 | |
| Tax | £1,033,953 | £517,817 | (£144,152) | £446,944 | £738,634 | £796,213 | |
| Profit for Period | £927,010 | £2,616,427 | £1,525,875 | (£29,813) | £2,016,121 | £3,091,679 | £737,468 |
Filings 84
| Date | Description | Made Up To | Pages | |
|---|---|---|---|---|
| 1 October 2026 | Confirmation statement with no updates | 1 October 2026 | ||
| 22 July 2026 | Group of companies' accounts | 31 October 2025 | ||
| 1 October 2025 | Confirmation statement with no updates | 1 October 2025 | ||
| 25 July 2025 | Full accounts | 31 October 2024 | ||
| 10 October 2024 | Confirmation statement with no updates | 1 October 2024 |
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